We find the repetitive administrative work costing your organisation time, money and capacity, then build practical AI and automation systems to remove it. All done within 30 days.
Built around the systems you already use. No unnecessary platform. No software lock-in.
20 minutes. No obligation. If we do not see a meaningful opportunity, we will tell you.
Cyber Essentials certified. Our solutions are designed to support client obligations under UK GDPR, NHS DSPT and relevant AI and information-security requirements.
Care organisations are full of small tasks that have quietly become part of the job: checking, chasing, copying, reviewing, updating and reporting.
We look for the work that does not need human judgement, measure what it is costing, and remove as much of it as safely makes sense.
Return hours to operational, clinical and management teams.
Reduce the cost of repetitive work, duplicated effort and avoidable errors.
Create clearer, more consistent processes with better visibility of actions and evidence.
Give skilled people more time to focus on the work only people can do.
Complex care, domiciliary care, supported living, specialist community care and multi-site providers.
Explore Care ProvidersCare commissioners, CHC / FNC teams, case management organisations and commissioning-support providers.
Explore CommissionersWe do not start with a tool. We start with the work.
We understand where your team spends time chasing, checking, copying, reporting and moving information.
We map the highest-friction workflows and quantify the opportunity across time, operational cost, governance exposure and capacity.
We redesign and build the highest-value workflow around your existing operation.
For organisations with multiple opportunities, we become an ongoing AI and automation function that identifies, prioritises, builds and improves workflows over time.
Annual impact from a case-management system built around the full review lifecycle, with clinical decisions held by authorised staff.
Read the case studyAnnual sales increase from automating customer-facing response and follow-up in one of our own operating businesses.
Read the case studyRepetitive analysis of operational and maintenance data surfaced improvement opportunities that manual review had not.
Read the case studyOur default approach is not to drag your organisation into another standalone platform. Where appropriate, we build inside the systems and cloud environments you already use, including Microsoft 365, Azure and Copilot, so data, permissions and access can remain within an architecture your organisation controls.
Solutions can be designed to run inside your existing Microsoft and Azure ecosystem rather than creating unnecessary data silos.
Built around role-based access, least privilege and the authentication controls already used by your organisation.
We minimise data movement and design data flows around the requirements of the use case.
You own the workflows, applications and systems we deliver, subject to any underlying third-party platform licences.
Reduce Admin maintains Cyber Essentials certification and applies secure-by-design thinking to the systems we build. Depending on the use case, we design with relevant obligations and frameworks in mind, including UK GDPR, NHS DSPT and recognised information-security controls.
AI supports administrative tasks such as extracting, checking, comparing, routing and flagging. Material decisions remain with authorised staff.
We move as little data as the use case requires and design flows around the requirement, not the tool.
Role-based access, least privilege and the authentication controls your organisation already operates.
Logging, change control and documentation so actions can be evidenced rather than remembered.
Architecture is chosen per use case, including deployment inside your own environment where appropriate.
We support the documentation your governance process requires, including DPIA input where relevant.
We do not claim ISO 27001 certification, DSPT compliance or NHS approval. Where a framework is relevant to your use case, we will tell you exactly what applies and what does not.
Reduce Admin combines technical automation experience with practical CHC and care-sector expertise.
An automation engineer turned founder with a decade of experience designing and maintaining automation in environments where system failure has real consequences. He later built and scaled his own operational businesses using AI and automation, before founding Reduce Admin to bring the same engineering approach to repetitive administrative work in care.
Debbie brings more than 30 years of experience in Continuing Healthcare, helping ensure our work is grounded in the realities of CHC processes, governance and the care environment.
Katie brings more than five years of experience in CHC and focuses on how administrative processes actually work day to day. She helps identify friction, map workflows and make sure the systems we build reduce work for the people using them.
Small tasks become expensive when they are repeated across teams, locations and thousands of working days. Use the calculator to estimate the annual staff time currently being consumed by repetitive administration.
Roughly 126 full working weeks of staff capacity per year. Figures are an estimate based on the inputs provided, not a guaranteed saving.
If a framework matters to your organisation and it is not covered here, ask us. We will tell you exactly what applies to your use case and what does not.
We focus on repetitive administrative work around care delivery, such as checking, routing, chasing, reporting, data movement and workflow coordination. The exact scope depends on your systems, governance requirements and where human judgement is required.
Usually, no. We first look at how to improve and connect the systems you already use. Where appropriate, solutions can be built around Microsoft 365, Azure, Copilot and existing care-management platforms.
Both. We work with organisations delivering care and organisations coordinating, reviewing or commissioning it.
With a Free Admin Reduction Audit. We look at where repetitive work is consuming time and identify whether there is a meaningful opportunity worth pursuing.
No. Our default approach keeps professional judgement with people. AI supports administrative tasks such as extracting, checking, comparing, routing and flagging information. Material decisions remain with authorised staff, and the human review point is designed into the workflow rather than added afterwards.
The Data (Use and Access) Act 2025 introduced a revised framework for solely automated decisions with legal or similarly significant effects, requiring documented transparency, a route to human review and a right to contest the outcome. Because we keep a human decision point in the workflow, most of what we build does not fall into the solely automated category. Where a use case comes close, we document it and design the safeguards explicitly.
Only where a system is placed on the EU market or its output is used in the EU. A UK care organisation operating solely in the UK is generally outside scope. Where the Act does apply, obligations depend on risk classification and are being phased in, and the timetable has already moved once. We confirm applicability at scoping rather than assuming it.
There is no dedicated UK AI Act. AI use in the UK is governed through existing law, principally UK GDPR and the Data Protection Act 2018 as amended, alongside sector regulation and regulator guidance. In practice that means data protection, clinical governance and professional accountability do the regulatory work, not a single AI statute.
No. We hold Cyber Essentials certification. We design with recognised information-security and AI-management principles in mind, but we do not hold ISO certification and will not imply that we do. If your procurement process requires certified suppliers for a particular scope, tell us early so we can be clear about what we can and cannot evidence.
The Data Security and Protection Toolkit is an annual self-assessment made by the organisation handling NHS data. We build to work within DSPT requirements and provide the supplier evidence your submission needs, including data flows, access controls and sub-processor detail. We do not claim DSPT compliance on your behalf.
Where a system is used in a clinical workflow, DCB0129 applies to the manufacturer and DCB0160 to the deploying organisation. We work to DCB0129 principles, produce the clinical safety documentation the standard expects, and work alongside your nominated Clinical Safety Officer. We are not a substitute for that role.
Our default is to stay outside that boundary. Software that supports administration, evidence assembly and workflow coordination is not a medical device. Software that diagnoses, treats or determines clinical eligibility may be. We assess this at scoping and design deliberately to keep clinical determination with clinicians.
No. There is no NHS or CQC endorsement of Reduce Admin, and we will not imply one. Any claim we make about frameworks refers to how we design and document our work, not to an approval granted by a regulator.
Reduce Admin holds Cyber Essentials certification, the UK Government-backed scheme covering baseline technical controls. Security, access control, data flows, logging and governance are considered as part of solution design. The exact controls depend on the use case and client environment.
In most engagements your organisation is the controller and we act as a processor or sub-processor, under a written agreement meeting UK GDPR Article 28. Where a commissioner sits above you in the chain, we document the full controller and processor relationship so nobody is guessing about accountability later.
Yes. Where processing is likely to result in high risk, a DPIA is required and remains the controller's responsibility. We provide the technical detail it depends on, including data flows, categories of data, retention, sub-processors, security measures and the human oversight design. Your DPO signs it off, not us.
Architecture is chosen per use case. Where UK data residency is required, we design for it, and where a component cannot meet that requirement we say so before anything is built rather than after. We do not claim universal UK residency across every possible configuration.
No. We use enterprise model configurations that exclude customer data from provider training, and we confirm that position in the data processing agreement. Model providers are named as sub-processors so you know exactly who is in the chain.
It depends on the use case, and the choice is a governance decision as much as a technical one. We name every model provider and sub-processor before build, keep the footprint as small as the requirement allows, and use deterministic rules rather than a model wherever the logic is genuinely fixed.
Our aim is to avoid unnecessary software lock-in. You own the bespoke workflows, applications and systems we deliver, subject to any underlying third-party platform licences.
You keep the systems, the documentation and the data. Because builds run inside your environment wherever appropriate, there is usually nothing to migrate. Exit terms, data return and deletion are agreed in the contract, not improvised at the end.
We will help you find it, measure it and decide whether it is worth removing.
If we do not find a meaningful opportunity, we will tell you.
